Privacy Policy

1. Data we collect

We collect account information (name, email), conversation history, usage and billing records, and technical data such as IP address and browser type needed to operate and secure the service.

2. How we use data

Data is used to provide chat, process credits and top-ups, prevent abuse, improve reliability, and communicate service updates. Messages may be sent to third-party AI providers to generate responses.

3. Retention

We retain account and conversation data while your account is active and as needed for billing, security, and legal compliance. You may request deletion subject to operational and legal requirements.

4. Sharing

We do not sell personal data. We share data with infrastructure and AI providers strictly to deliver the service, and when required by law.

5. Security

We apply industry-standard safeguards including encrypted transport, access controls, and monitoring. No method of transmission or storage is completely secure.

6. Contact

Privacy questions: contact us via the support channel published on PakAI. See also our Terms of Service.